Our Fit GuaranteeGet a Free Remake if Fit isn't Perfect.
Shop Risk-Free at SeamsFriendly, with Free Alterations or Remakes until you're completely satisfied. You have our Fit Guarantee!
97% of our Customers get the Perfect Fit in their First Order. However, in case of an issue, our highly experienced pattern makers, with your input, will create the Perfect Fit for you through a free remake (with Free Shipping Worldwide).
Try us. We promise to get you the Best Fit you've ever had.
How do I get a Free Remake?
When you receive your order, Try it on and follow these steps.
1. Tell us about the Fit
If the Fit doesn't feel right, we will remake it.
Email us at firstname.lastname@example.org & share your feedback. If possible, please include photographs of you wearing the garment.
2. Get your Free Remake
Once we receive your returned misfit garment, along with photos and/or details of the fit issue(s), we'll remake your order and send the new version within 2 weeks!
That's how we ‘Make Good’ on our promise.
3. Custom-Fit, take two
If our 'make-good' version is still not right (which we believe is very unlikely), we'll do it over again!
Take new photos of you wearing the remade garment and/or share details on the issue. You know the drill.
Our Customers love their Custom Fit.
"Fits like a dream. Feels like a dream. I have never owned such fantastic fitting clothes before SeamsFriendly. Can’t stop raving about these. Thank you, SeamsFriendly!”
"I am a short pear-shaped woman, and this is the best-fitting dress I have ever owned! The dress arrived very fast...7 days after I placed my order! And the pricing is so affordable. I will definitely order from SeamsFriendly again.”
But if they don't, we Remake it for Free.
"My remade dress was absolutely perfect, and I love how it fits me now!”
" I received my remade dress yesterday, and it fits perfectly. Thank you so much, SeamsFriendly. I appreciate it, and I will send the old dress back ASAP.”
Frequently Asked Questions
On placing your first order, you're automatically covered in our Fit Guarantee (at no extra cost - for a limited period)
You can email us at email@example.com about any fit issue, small or big. Share details describing the issue, along with 3 pictures of yourself (if possible ) - from different angles - wearing the item.
No, you don't have to pay anything to get the remade items.
Typically 2 Weeks. But we will fast-track it to get it to you soonest.
SeamsFriendly uses proprietary tools to deliver consistency of Fit once accurate measurements are available. We are the pioneers and leaders in custom clothing and have made thousands of them till date.
Yes, you will have the option to get store credit.
The Fit Guarantee is applicable on all products except when customers submitted wrong measurements or selected the wrong size while placing their order.
We will share details on how to return the original items after your application for a remake. Please be careful while trying on items. Any item(s) to be returned must be in new, unused, unwashed, unaltered, and undamaged condition (with item tags attached as originally sent).
Your satisfaction is of utmost importance to us, and we are ready to do whatever it takes to get you your Perfect Fit. In case you are unhappy with your remade garment, we will remake it for you, again! Write to us at firstname.lastname@example.org with photos of you in the remake (if possible), along with your detailed feedback. However, if you don't want another remake, you can always return the misfit items, and opt for store credit. The choice is yours.
"Normal Return Terms & Conditions would apply to those cases. Click here to read our Return & Exchange Policy.